Aviso legal
LEGAL NOTICE
Last updated: August 27, 2026
1. Website Publisher
The website galayaofficiel.com, operated under the commercial brand GALAYA, is published by:
NOUVELLE ARTS
Simplified joint-stock company (SAS) with share capital of €10,000
Registered office:
44 rue de Sablonville
92200 Neuilly-sur-Seine
France
SIREN: 993 523 729
Registered office SIRET: 993 523 729 00016
RCS: 993 523 729 R.C.S. Nanterre
RNE Registration: 993 523 729
EU VAT Number: FR13 993 523 729
APE Code: 47.51Z — Retail sale of textiles in specialized stores
Phone: +33 6 67 08 40 09
Email: contact@galayaofficiel.com
NOUVELLE ARTS operates the GALAYA brand and sells the products offered for purchase on the website galayaofficiel.com.
2. Publication Director
The presidency of NOUVELLE ARTS is held by FAMILY LEVY, a simplified joint-stock company registered under SIREN number 895 074 342.
Publication Director: Sonny LEVY, acting as representative of FAMILY LEVY, President of NOUVELLE ARTS.
3. Website Hosting
The website galayaofficiel.com is operated using the Shopify platform and hosted by:
Shopify International Limited
The Sidings, 4th Floor
Grand Canal Quay
Dublin D02 E7K8
Ireland
Company registered in Ireland under number 560279.
Website: shopify.com
4. Intellectual Property
All elements appearing on the website galayaofficiel.com, including its structure, design, texts, photographs, illustrations, images, videos, graphic elements, logos, trademarks, names, creations, designs, models and, more generally, all content displayed on the website, are protected by French and international intellectual property laws.
Unless otherwise stated, these elements are owned by NOUVELLE ARTS or are used with the authorization of their respective owners.
Any reproduction, representation, adaptation, modification, distribution, publication or exploitation, whether in whole or in part, of the website or its content, by any means and on any medium, without prior written authorization from NOUVELLE ARTS or the relevant rights holder, is prohibited, except where expressly permitted by law.
The GALAYA trademark, as well as the distinctive signs associated with it, may not be used without prior authorization from its owner.
5. Personal Data
As part of operating the website galayaofficiel.com, NOUVELLE ARTS may collect and process certain personal data, in particular for:
- creating and managing customer accounts;
- processing and tracking orders;
- delivering products;
- managing customer service;
- preventing fraud;
- complying with legal and accounting obligations;
- sending commercial communications where the customer has provided consent;
- improving website operation and performance.
Detailed information regarding the collection, use, storage and protection of personal data is provided in the Privacy Policy available on the website.
In accordance with the General Data Protection Regulation (GDPR) and French Data Protection Act (Loi Informatique et Libertés), individuals concerned have, under the conditions provided by applicable regulations, the right to access, rectify, erase, object to and restrict the processing of their personal data.
These rights may be exercised by contacting:
Email: contact@galayaofficiel.com
Individuals also have the right to submit a complaint to:
Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
6. Cookies
The website galayaofficiel.com uses cookies and similar technologies necessary for its operation.
Subject to user consent where required, the website may also use cookies or similar technologies for purposes including audience measurement, user experience personalization and advertising.
During their first visit, users may accept, refuse or customize the use of non-essential cookies through the consent management tool available on the website.
Users may modify their preferences according to the procedures described in the Cookie Policy.
7. Terms of Sale
Sales made through the website galayaofficiel.com are subject to the General Terms and Conditions of Sale (Terms), which are available at any time from the website.
They specify, in particular, the conditions applicable to:
- orders;
- prices and payments;
- delivery;
- the right of withdrawal;
- returns;
- refunds;
- legal guarantees;
- resolution of potential disputes.
Customers are invited to review these conditions before placing any order.
8. Delivery
Available delivery areas, delivery methods, possible fees and estimated delivery times applicable to orders are detailed in the Shipping Policy available on the website.
The information displayed during checkout prevails for the relevant order.
9. Returns, Right of Withdrawal and Refunds
For purchases eligible for the legal right of withdrawal, consumers benefit from the period provided by applicable legislation to exercise this right.
GALAYA also offers the return conditions described in its Returns & Refunds Policy.
The procedures, deadlines, possible exceptions and responsibility for return shipping costs are described in this policy.
Customers are invited to review this policy before placing an order.
For any request regarding a return or refund:
Email: contact@galayaofficiel.com
Phone: +33 6 67 08 40 09
10. Customer Service
For any questions relating to the website, products, orders, delivery, returns or refunds, GALAYA customer service can be contacted at:
GALAYA — NOUVELLE ARTS SAS
44 rue de Sablonville
92200 Neuilly-sur-Seine
France
Email: contact@galayaofficiel.com
Phone: +33 6 67 08 40 09
11. Consumer Mediation
In accordance with French Consumer Code provisions relating to amicable dispute resolution, consumers may use a consumer mediator free of charge in order to seek an amicable resolution of a dispute with NOUVELLE ARTS.
NOUVELLE ARTS is part of:
FEVAD Consumer Mediator
Postal address:
Médiateur de la consommation FEVAD
BP 20015
75362 Paris Cedex 8
France
Email: mediateurduecommerce@fevad.com
Website: mediateurfevad.fr
Before contacting the mediator, the consumer must first submit a written complaint to GALAYA customer service in order to attempt to resolve the dispute directly.
Customer service can be contacted at:
If the response provided does not resolve the dispute, or if no amicable solution is reached, the consumer may refer the matter to the FEVAD Consumer Mediator under the conditions and procedures specified on its website.
Mediation is free of charge for consumers.
12. Applicable Law and Dispute Resolution
These legal notices and contractual relationships resulting from the use of the website galayaofficiel.com are governed by French law, subject to any mandatory consumer protection provisions applicable due to the consumer’s place of residence.
In case of a dispute, customers are invited to contact GALAYA first in order to seek an amicable solution.
Email: contact@galayaofficiel.com
Phone: +33 6 67 08 40 09
If no amicable resolution is reached, consumers may use the consumer mediation procedure described above.
If no agreement or mediation solution is reached, the dispute may be brought before the competent courts in accordance with applicable legal rules.
13. Liability
NOUVELLE ARTS strives to provide accurate, complete and regularly updated information on the website galayaofficiel.com.
However, errors, omissions or temporary unavailability may occur.
NOUVELLE ARTS reserves the right to correct or modify information available on the website at any time.
NOUVELLE ARTS shall not be held liable for use of the website contrary to applicable law, these legal notices or applicable contractual conditions, subject to mandatory legal provisions.
Any hyperlinks leading to third-party websites are provided for informational purposes only. NOUVELLE ARTS has no control over these third-party services and cannot be held responsible for their content or availability.
GALAYA
Brand operated by NOUVELLE ARTS SAS
44 rue de Sablonville
92200 Neuilly-sur-Seine
France
Phone: +33 6 67 08 40 09
Email: contact@galayaofficiel.com
SIREN: 993 523 729
SIRET: 993 523 729 00016
RCS Nanterre: 993 523 729
EU VAT Number: FR13 993 523 729